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For Customers

Buying via Polar

Sell Digital Products

Customer Downloadables

You can easily offer customers and subscribers access to downloadable files with Polar.

  • Up to 10GB per file
  • Upload any type of file - from ebooks to full-fledged applications
  • SHA-256 checksum validation throughout for you and your customers (if desired)
  • Customers get a signed & personal downloadable URL

Create Downloadable Benefit

  1. Goto Products > Benefits
  2. Click + to create a new benefit
  3. Choose File Downloads as the Type

File Downloadable Benefit Form

You can now upload the files you want to offer as downloadables for customers.

  1. Drag & drop files to the dropzone (Feed me some bytes)
  2. Or click on that area to open a file browser

File Downloadable Benefit Form

Change filename

Click on the filename to change it inline.

Change Filenames

Change order of files

You can drag and drop the files in the order you want.

Reorder Files

Review SHA-256 checksum

Click on the three dots and then Copy SHA-256 Checksum

Copy SHA-256 Checksum

Delete a file

Click on the three dots and then Delete in the menu.

Delete File

warning

Active subscribers & customers will lose access too!

Deleting a file permanently deletes it from Polar and our S3 buckets except for the metadata. Disable the file instead if you don't want it permanently deleted.

Disable & enable files

You can disable files at any point to prevent new customers getting access to it.

Disable a file

note

Existing customers retain their access

Customers who purchased once the file enabled will still have access to legacy files. Just new customers will be impacted.

note

Enabling or adding files grants access retroactively

In case you add more files or re-enable existing ones, all current customers and subscribers with the benefit will be granted access.