order.created

Sent when a new order is created.

A new order is created when:

A customer purchases a one-time product. In this case, billing_reason is set to purchase.
A customer starts a subscription. In this case, billing_reason is set to subscription_create.
A subscription is renewed. In this case, billing_reason is set to subscription_cycle.
A subscription is upgraded or downgraded with an immediate proration invoice. In this case, billing_reason is set to subscription_update.

<Warning>The order might not be paid yet, so the status field might be pending.</Warning>

Discord & Slack support: Full

type

string

required

Allowed value: "order.created"

Examples:

"order.created"

data

object

required

subscription.revoked

order.paid

{
  "type": "order.created",
  "data": {
    "id": "<string>",
    "created_at": "2023-11-07T05:31:56Z",
    "modified_at": "2023-11-07T05:31:56Z",
    "status": "paid",
    "paid": true,
    "subtotal_amount": 123,
    "discount_amount": 123,
    "net_amount": 123,
    "amount": 123,
    "tax_amount": 123,
    "total_amount": 123,
    "refunded_amount": 123,
    "refunded_tax_amount": 123,
    "currency": "<string>",
    "billing_reason": "purchase",
    "billing_name": "<string>",
    "billing_address": {
      "line1": "<string>",
      "line2": "<string>",
      "postal_code": "<string>",
      "city": "<string>",
      "state": "<string>",
      "country": "US"
    },
    "is_invoice_generated": true,
    "customer_id": "<string>",
    "product_id": "<string>",
    "discount_id": "<string>",
    "subscription_id": "<string>",
    "checkout_id": "<string>",
    "metadata": {},
    "custom_field_data": {},
    "customer": {
      "id": "992fae2a-2a17-4b7a-8d9e-e287cf90131b",
      "created_at": "2023-11-07T05:31:56Z",
      "modified_at": "2023-11-07T05:31:56Z",
      "metadata": {},
      "external_id": "usr_1337",
      "email": "customer@example.com",
      "email_verified": true,
      "name": "John Doe",
      "billing_address": {
        "line1": "<string>",
        "line2": "<string>",
        "postal_code": "<string>",
        "city": "<string>",
        "state": "<string>",
        "country": "US"
      },
      "tax_id": [
        "911144442",
        "us_ein"
      ],
      "organization_id": "1dbfc517-0bbf-4301-9ba8-555ca42b9737",
      "deleted_at": "2023-11-07T05:31:56Z",
      "avatar_url": "https://www.gravatar.com/avatar/xxx?d=blank"
    },
    "user_id": "<string>",
    "product": {
      "metadata": {},
      "created_at": "2023-11-07T05:31:56Z",
      "modified_at": "2023-11-07T05:31:56Z",
      "id": "<string>",
      "name": "<string>",
      "description": "<string>",
      "recurring_interval": "month",
      "is_recurring": true,
      "is_archived": true,
      "organization_id": "<string>"
    },
    "discount": {
      "duration": "once",
      "type": "fixed",
      "amount": 123,
      "currency": "<string>",
      "created_at": "2023-11-07T05:31:56Z",
      "modified_at": "2023-11-07T05:31:56Z",
      "id": "<string>",
      "metadata": {},
      "name": "<string>",
      "code": "<string>",
      "starts_at": "2023-11-07T05:31:56Z",
      "ends_at": "2023-11-07T05:31:56Z",
      "max_redemptions": 123,
      "redemptions_count": 123,
      "organization_id": "1dbfc517-0bbf-4301-9ba8-555ca42b9737"
    },
    "subscription": {
      "metadata": {},
      "created_at": "2023-11-07T05:31:56Z",
      "modified_at": "2023-11-07T05:31:56Z",
      "id": "<string>",
      "amount": 123,
      "currency": "<string>",
      "recurring_interval": "month",
      "status": "incomplete",
      "current_period_start": "2023-11-07T05:31:56Z",
      "current_period_end": "2023-11-07T05:31:56Z",
      "cancel_at_period_end": true,
      "canceled_at": "2023-11-07T05:31:56Z",
      "started_at": "2023-11-07T05:31:56Z",
      "ends_at": "2023-11-07T05:31:56Z",
      "ended_at": "2023-11-07T05:31:56Z",
      "customer_id": "<string>",
      "product_id": "<string>",
      "discount_id": "<string>",
      "checkout_id": "<string>",
      "customer_cancellation_reason": "customer_service",
      "customer_cancellation_comment": "<string>"
    },
    "items": [
      {
        "created_at": "2023-11-07T05:31:56Z",
        "modified_at": "2023-11-07T05:31:56Z",
        "id": "<string>",
        "label": "<string>",
        "amount": 123,
        "tax_amount": 123,
        "proration": true,
        "product_price_id": "<string>"
      }
    ]
  }
}

General

Core API

Customer Portal API

Webhook Events

OAuth 2.0 API

order.created